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GemBet Malaysia Bookmaker Review

4.8/5
250% up to MYR 3,000
18
Pluses
  • Over 45+ sports
  • 24/7 customer support
  • User-friendly interface
  • Live betting
Minuses
  • No betting app
  • Limited bonuses and promotions

Founded in 2021, GemBet is a top-tier Malaysian online bookmaker. It is operated by Grand Complications Limited under a Curacao license. GemBet’s reputation in the Malaysian betting sector has been steadily growing since its inception.

In its vast sportsbook, you may find hundreds of live and pre-match markets to choose from. The site offers premium services to provide punters with high-quality betting opportunities. By reading our GemBet review, bettors can familiarize themselves with the features of the bookmaker.

Credentials

Grand Complications Limited launched the up-market Malaysian gambling site GemBet in 2021. GemBet is fully licensed to run operations for all types of gambling and wagering. It adheres to all applicable regulatory compliance requirements.

With a Government of the Autonomous Island of Anjouan license, GemBet runs legitimately in Malaysia. It is considered to be among the best platforms, and it provides trustworthy services. Bettors can trust regulated bookmakers to manage their wagers honestly and safely. The table below contains vital information about GemBet Malaysia:

📢 Sitehttps://gem.bet/
💰 Welcome Bonus250% up to MYR 3,000
⚽️ Sports45+
💳 Payment MethodsBank Transfers, Vouchers, eWallets
📱Mobile AppN/A
💬 Customer ServiceLive chat, Email
⚠️ Bookmaker LicenseALSI-122405027-FI2 (Government of the Autonomous Island of Anjouan)

Is GemBet Legal?

Founded in accordance with the laws of Curacao, Grand Complications N.V. is the owner of GemBet. The company’s address is Zuikertuintjeweg Z/N, (Zuikertuin Tower) Willemstad, Curacao.

The Government of the Autonomous Island of Anjouan has granted Grand Complications N.V. a license. This body is responsible for regulating the company and issuing the GemBet License No. ALSI-122405027-FI2. With this certificate, the bookmaker can operate legally in Malaysia.

Is GemBet Safe?

GemBet is concerned about the safety of its users and platform. GemBet is safe, fair, and regulated with WinTrust Certification. They can provide wagering opportunities to punters worldwide thanks to their Curacao Gaming License. Consequently, all betting operations on the platform are safe.

The site has an SSL certificate; hence, the connection is secure. The use of trusted payment methods guarantees the security of player information.

Bonuses and Promotions at GemBet

gembet bonuses bettingmalaysia

Bringing in new customers and holding on to existing users are two of GemBet Malaysia’s strong suits. The bookmaker offers new bettors a welcome bonus to get them started right away. Beyond that, they can engage in regular promotions. Below is the bonus information on the platform:

Bonus TypeDescription
Welcome Bonus250% up to MYR 3,000
Referral BonusReceive free money for each friend
Weekly Cash RushEarn cash prizes weekly
GemRebatesUnlock instant, daily, and weekly rebates
Free CreditsEnjoy exclusive MYR 40 Free credits

Welcome Bonus

GemBet gives new members a head start. Every new bettor who signs up and makes a deposit can get a 250% sports welcome bonus. With up to MYR 3,000, you can get your GemBet adventure started.

There are three levels of the 250% Welcome Bonus for your first three deposits of at least MYR 50. This means you can get 100% up to MYR 1,200 for the first deposit, 50% up to MYR 900 for the second deposit, and another 100% bonus up to MYR 900 for the third.

To be eligible for the sports welcome bonus, your bets must have odds of 1.50 or higher. Only the first wager on an event counts towards the turnover. If you decide to cancel your deposit bonus, you will lose the entire amount.

Other Offers & Promotions

GemBet provides promotions and bonuses for its loyal customers. Some of the current user promos on the platform are as follows:

  • Weekly Cash Rush: The Cash Rush is available every week and offers hundreds of cash rewards.
  • Refer-a-Fortune: Earn a weekly bonus for every referral you make proportional to their turnover.
  • Free Credits: You can enjoy MYR 40 exclusive free credits to bet on any sport, slot, or live casino game of your choice.
  • Rebates: The platform’s innovative rebate system is designed just for its members. GemBet offers instant daily and weekly rebates.

With these bonuses and promotions, bettors will rarely run out of options. These incentives also have user-friendly requirements, making them easy to claim.

Loyalty Program

GemBet Malaysia has a VIP club reserved for elite bettors. The program is divided into six tiers: Iron, Bronze, Silver, Gold, Platinum and Diamond. As members climb through each tier, they become eligible for higher exclusive benefits.

VIP members are entitled to account managers, real-life rewards, and unique promotions. To become a VIP member at GemBet, you need to play certain games constantly. When you reach VIP status, you’ll receive a personal invitation from GemBet’s account managers.

Registration at GemBet

Registration is mandatory to access GemBet’s premium betting services. The bookmaker has made it easy for users to join through its simple sign-up process. Within 5 minutes starting, you’ll be done with opening an account. On that note, below are the steps for creating a GemBet Malaysia account:

  • 1

    First, go to the betting platform.

    gembet step 1 bettingmalaysia
  • 2

    Click on the “Join Now” icon.

    gembet step 2 bettingmalaysia
  • 3

    Next, enter your email address, username, and password.

    gembet step 3 bettingmalaysia
  • 4

    Input the referral code if you have one.

    gembet step 4 bettingmalaysia
  • 5

    Lastly, click “Join Now.”

    gembet step 5 bettingmalaysia

That’s all there is to it. Once you’re signed up, you can make a deposit and begin betting!

Deposits & Withdrawals

GemBet offers a wide range of payment options to users, allowing them to fund their accounts safely and quickly. The payment methods supported by the bookmaker are displayed in the table below:

Financial ProviderMin-Max Deposit (MYR)Transaction TimeFeesMin-Max. Withdrawal (MYR)FeesTransaction Time
Surepay30 – 50,0002-10 minutesNo feesN/AN/AN/A
Truepay30 – 50,0002-10 minutesNo feesN/AN/AN/A
DuitNow30 – 10002-10 minutesNo feesN/AN/AN/A
Touch ‘n Go30 – 10002-10 minutesNo feesN/AN/AN/A
Bank withdrawalN/AN/AN/A50 – 9,999No fees45 minutes
VoucherN/AN/AN/A30 – 10,000No fees45 minutes

Limits

At GemBet, different payment methods have specific minimum and maximum amounts that you can transact. The minimum deposit at GemBet Malaysia is MYR 30. Then, the maximum deposit is MYR 50,000. The minimum bet is the equivalent of €1, while the maximum bet depends on the specific event and type of bet.

Like deposits, limits also apply to withdrawals on the platform. The minimum withdrawal at GemBet is MYR 30. Meanwhile, the maximum withdrawal is MYR 10,000. Furthermore, every level of VIP player is subject to a daily withdrawal cap of MYR 50,000. For tier upgrades, the minimum deposit within a month is 120,000.

Sports Betting at GemBet

gembet sport bettingmalaysia

GemBet has you covered with its extensive sports betting section. They cover pre-match and live sports across events from around the world. The sportsbook contains over 45 sports, covering both popular and niche disciplines. Competitive odds on a variety of sports are available to Malaysian gamblers. Several sports betting features are available to improve the betting experience.

Also, about 12 eSports are covered by GemBet Sportsbook. Among the most well-known are League of Legends, Counter-Strike: 2, Valorant, and Dota 2. In addition to that, there are many betting markets to choose from. These include totals, match winners, props, futures, and outright winners. At GemBet, you can wager on many disciplines, including the following:

Football
Baseball
Basketball
Tennis
Table Tennis
Badminton
Volleyball
Rugby
Gold

Live Betting

The live betting option is an exciting feature available to sports bettors. You may wager on live sporting events using this feature. At GemBet, live sports have a separate section where you’ll find ongoing events worldwide.

Football, basketball, tennis, volleyball, and table tennis are just a few of the live sports on GemBet. Some of the live markets include match results, goal handicaps, total points, and set handicaps. Notably, GemBet’s live odds are subject to change at any moment.

GemBet Casino Section

Players may immerse themselves in a wide variety of casino games at GemBet Casino. GemBet offers a wide variety of games to suit every taste. There are exciting slot machines like traditional, jackpot, and video slots. Additionally, there are other options like roulette, poker, dice games, and blackjack.

You can immerse yourself in the thrill of the casino floor right on your screen with their live dealer games. Popular live games like blackjack, roulette, and baccarat are at the core of what GemBet has to offer. With this platform, gamers may enjoy in-the-moment gaming experiences. A wide variety of high-quality games are available at GemBet Casino, thanks to their partnerships with industry leaders like Evolution and Pragmatic Play.

GemBet Mobile App

Currently, GemBet does not have an iOS or Android mobile app for betting; however, the mobile site includes all the necessary features. With the mobile version, members can wager effortlessly, regardless of their location.

With a few clicks on the app, you can locate a sporting match. This means a smooth user interface that highlights the most important events. The mobile betting platform is the perfect complement to your live sports viewing experience.

GemBet Odds & Margins

The odds and margins on a betting platform determine the returns from winning wagers. GemBet offers competitive odds to its members across several sports. The platform has different odds formats, so bettors can choose one which suits them most. GemBet odds formats include decimal, fractional, American, Hong Kong, and Malaysian. The table below contains GemBet’s margins:

SportBetting Margin
Football4.9%
Baseball5.4%
Basketball6.2%
Cricket5.8%
Boxing6.1%

Customer Support and Available Languages

The site is user-friendly, and assistance is available 24/7 through GemBet’s live chat customer care. To access support, you begin by talking to a bot and detailing the problem. After you’ve described the issue, you’ll be connected with a live agent.

The support representatives have good knowledge and experience to resolve issues quickly. Another way to get in touch is by sending an email to customer support. At the moment, there’s no telephone support.

Various languages are supported on the betting platform. These include English, French, Spanish, and Italian. The table contains the support information:

OptionContact informationAverage Answering Time
Live ChatYesLess than two minutes
Emailsupport@gem.betUp to a few hours

Awards and Recognitions

GemBet has been recognized for its outstanding services in the online betting industry. This is proven by its nomination in the SiGMA Europe Awards. The nomination of GemBet is set for the “Best Player Engagement 2024” category at the SiGMA Europe Awards. This is something the company is very proud of. The brand is likely to bag a couple more awards in the coming years.

Usability, Design, and User Experience

Main Page
GemBet main bettingmalaysia
Casino
GemBet sports bettingmalaysia
Bonuses
GemBet bonuses bettingmalaysia
VIP
GemBet VIP bettingmalaysia

Both the desktop and mobile versions of GemBet are user-friendly and straightforward. As a result, bettors will have no trouble locating their preferred markets. Both registering and processing transactions are very easy.

The platform’s homepage features tabs that are thoughtfully arranged to facilitate easy navigation. Hence, users can easily access different sections of the platform with only a few clicks. With a deep blue color, the site is aesthetically pleasing.

Responsible Gambling

To avoid problem gambling, it is crucial to implement measures that promote responsible gaming. Any respectable platform will prioritize providing a fun and secure betting experience. GemBet goes to great lengths to encourage responsible gambling among its customers. This ensures that the excitement of betting doesn’t get in the way of being grounded and in control.

With GemBet, users can bet without sacrificing their well-being. On the platform, they have outlined rules to help users bet responsibly. These include taking regular breaks, maintaining maximum limits, and playing when calm.

If members need help with responsible gambling, they can contact customer support. With these tools, the site promotes a culture of mindfulness and self-awareness. These measures may drastically lower the chance of developing gaming-related problems. The table sets out the key information about responsible gambling on the platform:

OptionAvailability
Self-exclusion✅️
Cool-down Period✅️
Expert organizations❌️
Ratings
Overall Rating
4.8/5
  • Trust & Fairness
    5/5
  • Games & Software
    5/5
  • Bonuses & Promotions
    5/5
  • Customer Support
    4/5
  • To log in to your account, click the login button. Then, enter your email/username and password.

  • To register at GemBet, you must be at least 18 years old.

  • No. Currently, the betting platform has no mobile app.

  • To fund your account, head to the deposit section. Then, select your preferred method and initiate the transaction.