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bet365 Bookmaker Review Malaysia

5/5
15% match bonus up to $60
How review was made?
18
Bonus
15% MATCH BONUS UP TO $60
You deserve some extra treats when you go for online gambling instead of traditional brick-and-mortar establishments. It’s been an ongoing…
Pluses
  • Coverage for all major and minor tournaments
  • Innovative responsible gambling features
  • Dedicated mobile apps (Android and iOS)
  • Trusted platform
Minuses
  • No regular deposit bonus
  • It does not accept cryptocurrencies

bet365 began in 2000, and since then, it has been regarded as one of the best betting sites in the world. Over the last two decades, it has improved on its various features and bonuses to ensure players always get the best experience that they deserve.

The platform is also a go-to choice for Malaysian punters as it’s based offshore. In this detailed review, we’ll check out the different bonuses, promotional offers, odds, and overall experience to help you get a clear idea about it.

 

Credibility and Trustworthiness

Although it’s held in high regard by veterans worldwide, how would you know if you could trust it or not? To do that, we need to answer two important questions. But before we proceed, check out some basic information about this bookmaker:

📣 Websitebet365.com
💰 Welcome Bonus 15% bonus in Bet Credits up to 60 USD on your qualifying deposit
⚽ Sports30+
💳 Payment MethodsBank transfer, E-wallets
📱 Mobile AppsAndroid and iOS
💬 Customer ServiceLive chat, Email
⚠️ Bookmaker LicenseGibraltar Gambling Commissioner (RGL number 076)

Is bet365 Legal in Malaysia?

bet365 is licensed by the Gibraltar Gambling Commissioner (RGL number 076). The bookmaker is operated by Hillside (International Sports) LP, with its office located at Unit 1.1, First Floor, Waterport Place, 2 Europort Avenue, Gibraltar. This licensing allows bet365 to legally offer its services to Malaysian players as an offshore bookmaker

Is bet365 Safe?

Now we come to the matter of safety. How safe is bet365 in terms of protecting a player’s privacy? If you’ve wondered the same yourself, you don’t need to worry anymore. The bookmaker uses an HTTPS connection along with SSL encryption to ensure that all player data is kept protected at all times.

You’ll also be glad to know that bet365 is the official global partner of the UEFA Champions League, one of the most prestigious football leagues in the world. It also averages around 100 million visitors each month which goes to show how safe and trusted it truly is.

 

Bonuses and Promotional Offers

bet365 variety of promotions available

Being one of the most famous betting sites in the world, bet365 has some great bonus offers for new and existing players. These have been designed to make the journey of a Malay bettor even better. You can check out all the available offers in the table below:

Bonus TypeDescription
🎁 Open Account Offer15% bonus in Bet Credits up to 60 USD on your qualifying deposit
⬆️ 100% ACCA BoostGet up to 100% boosted winnings when you place accumulator bets on a range of sports and competitions
💵 Early PayoutBets are paid out if your team leads by a significant margin for soccer, NFL, NBA, ice hockey, and basketball matches
💯 Bet BoostGet better prices on selected markets
🥎 Tennis Retirement GuaranteeIf the opponent gets hurt or retires, your selection wins automatically
🏌️‍♂️ Each Way Special perks for each way bets on soccer and golf
🏇 Horse Racing BonusesEnjoy different kinds of offers on horse racing markets
🥅 Soccer Substitute GuaranteeIf your player gets substituted before half time, get your wager back as Bet Credits

Welcome Bonus

The welcome bonus, or as it’s known on bet365 as the “Open Account Offer” is the first one that you’ll want to claim after creating a new account. It’s a straightforward sign-up reward where you can get 15% of your initial deposit added as bet credits of up to 60 USD.

All you need to do to claim this bonus is deposit at least 10 USD after you create your account. To withdraw these funds, you need to complete the 12x turnover requirement within 30 days of claiming the bonus.

Other Regular Offers

Besides the new player offer, you can also get regular promotions for different sports. As of writing this review, you can still claim the following offers:

  • 100% ACCA Boost: Get up to 100% boosted winnings when you place accumulator bets on a range of sports and competitions.
  • Early Payout: Bets are paid out if your team leads by a significant margin for soccer, NFL, NBA, ice hockey, and basketball matches.
  • Bet Boost: bet365 offers bet boosts on select markets and events.
  • Tennis Retirement Guarantee: If the opponent gets hurt or retires, your selection wins automatically.
  • Each Way Offers: Special perks for each way bets on soccer and golf.
  • Horse Racing Bonuses: Enjoy different kinds of offers on horse racing markets.
  • Soccer Substitute Guarantee: If your player gets substituted before half time, get your wager back as Bet Credits.

VIP Program

You’d think that the VIP program from one of the oldest and most famous bookmakers would be hard to pass up. Unfortunately, we didn’t find any VIP program on the website for the sportsbook or the online casino.

 

Creating a New bet365 Account

You’ll be glad to know that if you’re interested in trying out bet365, the registration is fairly simple and straightforward. You can sign up as a new bettor in a couple of minutes. Here are all the steps you need to take to register on bet365:

  1. Visit the official bet365 website and click on “Join” on the top left.
  2. Enter your email, phone number, gender, full name, and date of birth.
  3. Enter your place of residence as it’s mentioned in your identification documents.
  4. Set up a strong password and accept the terms and conditions. Once everything is done, click on “Join bet365” to finish your registration.

 

Deposits and Withdrawals on bet365

After you’ve created your account, you’ll need to deposit funds before you can start wagering on your favorite sports. You can do this by going to the deposit section from your account settings. You can also find the same option in the footer section, in case you’re interested.

That said, check out all the different ways you can make payments on bet365 as a Malaysian punter:

Payment MethodMin-Max Deposit (USD)Transaction TimeFeesMin-Max Withdrawa l(USD)Transaction TimeFees
Maestro/Visa/Mastercard10.00 – 30,000InstantFree10.00 – 30,0001-3 BDFree
Apple Pay10.00 – 10,000InstantFree
Wire Transfer50.00 – 200,0002-10 BDFree40.00 – 50,00024 Hours1 free every 28 days / $9
PayPal10.00 – 10,000InstantFree10.00 – 10,00024 HoursFree
Click to Pay10.00 – 6,000InstantFree
Paysafecard10.00 – 1,000InstantFree

Transaction Limits

There’s no universal minimum or maximum limits for deposits or withdrawals on bet365. It all depends on the payment method you’re using. However, based on our research, here are the maximum and minimum payment limits that we found across all the supported options:

  • Minimum deposit: 10 USD.
  • Maximum deposit: 200,000 USD.
  • Minimum withdrawal: 10 USD.
  • Maximum withdrawal: 50,000 USD.

We didn’t find any mention of daily or monthly transaction limits. While they’re not mentioned, you should reach out to customer support to learn more about this. And since there’s no VIP program, there’s no way to increase your transaction limits even if you want to.

 

bet365 Sports Betting Experience

NBA betting with better odds

At bet365, you can find every kind of sport imaginable for betting. From modern sports such as football, cricket, basketball, and hockey to horse racing and greyhound racing, there’s something for everyone at bet365. After categorizing all the sports, we found there are over 30+ options on the website.

Almost all of these sports are available as pre-match bets. This means you need to confirm your bet before the game begins. Luckily, you can do this on popular markets such as matchwinner, over/under, 1×2, handicap bets, and more.

As the user interface is intuitive, you can easily find your way around the website, even if you’re a novice. If you’re ready to place your first bet, here are the different sports that you can choose from:

Football (EPL, La Liga, World Cup, and more)
Basketball (NBA, EuroLeague, NCAA)
Tennis (ATP, WTA, Grand Slams)
Cricket (IPL, international matches)
Golf (PGA Tour, European Tour)
Rugby Union & Rugby League
Baseball (MLB, international leagues)
American Football (NFL, NCAA)
Ice Hockey (NHL, international leagues)
Motorsports (Formula 1, MotoGP, Rally)
Cycling (Tour de France, Giro d’Italia)
Boxing & MMA (UFC, Bellator)
Esports (Dota 2, CS:GO, League of Legends)
Badminton (BWF tournaments)
Volleyball & Beach Volleyball
Table Tennis (ITTF events)
Handball
Darts (PDC tournaments)
Snooker (World Snooker Championship)
Horse Racing & Greyhounds (UK, international tracks)
Futsal
Surfing & Water Polo
Alpine Skiing & Biathlon
Cross-Country Skiing & Ski Jumping
Lacrosse & Floorball
Bandy & Curling
Aussie Rules Football (AFL)

 

Live Betting on bet365

 

While the majority of the platform is dominated by pre-match markets, there’s a decent selection of live betting markets as well. These events are marked with a TV icon, which tells you that they’re currently in progress.

The benefit of placing live bets is that you get to see the odds change with each passing second. This is perfect for seasoned veterans who know how to read the flow of the game and make a prediction based on what’s going on in the match.

Some games, such as eSports are also available for live streaming. So you can catch the broadcast while placing wagers without ever changing the tab on your browser. Additionally, you can also withdraw your wagers early thanks to the cashout feature.

 

bet365 Casino

All of us know bet365 as a bookmaker. But did you know that it also operates as an online casino? While it’s not as good as a dedicated online casino, the games you get here are great if you’re looking for a distraction.

You can find both slots and live casino games on the platform. So, whether you like colorful and innovative online slot machines or traditional card games to test your luck and skill, you can find it all on bet365.

 

bet365 Mobile App

In most cases, the Play Store and App Store don’t allow bookmakers to list gambling apps. However, since bet365 has such a stellar reputation online, you can find both applications on the respective marketplaces.

When you download these apps, they grant you the ability to enjoy everything that you find on the desktop version of the site in a smaller form factor. It’s the perfect solution for when you’re on the road or going somewhere on a vacation. With the bet365 app, you won’t have to spend a second away from betting on your preferred sports.

 

Odds and Betting Margins on bet365

To stay relevant for so many years, bet365 had to offer lower margins with great odds. If you know a little about betting, you should know that this combination is ideal when you want to get the most value from your bets. The overall betting margin across the different sports sat around 5%, which is slightly lower than the average, making it a great choice for new bettors.

To give you an even better idea, here are the most popular sports and their betting margins based on our research.

SportMargin
⚽️ Football5.4%
🏒 Hockey4.9%
🤼‍♂️ UFC5.4%
🎱 Snooker6.4%
🏀 NBA4.9%

 

Customer Support and Supported Languages

As reviewers, we want to make sure players are always looked after when they join an online casino. That’s where customer support comes in. On bet365, you can talk to customer support via the 24/7 live chat, which you can access directly on the site. You can also send an email if you need some in-depth assistance.

The best part about customer support is that it supports over 17 languages which include Spanish, German, Italian, Danish, Swedish, and many more. Unfortunately, there’s no support for the Malay language.

Contact OptionInfoResponse Time
💬 Live chatAvailable 24/7A few minutes
📧 Emailsupport@bet365.comUp to 24 hours

 

Awards and Recognition

Since it’s been in operation for so many years, it only makes sense that bet365 bagged some awards and recognition for its exceptional service. At the eGaming Review Operator Awards 2010, the bookmaker won the “Operator of the Year” award. It also won the “Online Sports Betting Operator” at the Global Gaming Awards London 2021.

As of making this review, bet365 has also won the SBC Bookmaker of the Year in December 2024 for five years in a row.

 

Usability and Customer Experience

If you compare bet365 with bookmakers that have launched in the past 5 years, you’ll find a noticeable difference. It’s not as fancy as the modern betting sites. However, in terms of performance and accessibility, it puts the newer platforms to shame.

The registration process, while being simple is also very thorough. This is great, as you don’t need to bother with a lengthy KYC verification later on.

We also tested the mobile app as well as the mobile version of the website. Both performed very well without any performance issues. We could access all the sports, claim any bonus we wanted, and use all the payment methods just like the desktop version.

 

Responsible Gambling

bet365 was one of the first bookmakers in the industry that helped players start gambling more responsibly. Not only does it fall under regulatory compliance, responsible gaming features also make sure a player is not getting carried away during betting. It also prevents the development of gambling addiction.

If you want to use any of the features on your own account, get in touch with customer support, and they’ll help set everything up.

Responsible Gaming FeatureAvailability
Activity tracker
Self-exclusion
Time out
Deposit limits
Reality checks
Expert organizations
FAQ. Frequently Asked Questions
  • Yes, bet365 is legit, licensed by the Gibraltar Gambling Commissioner, and operated by Hillside (International Sports) LP in Gibraltar.

  • Go to your respective app marketplace (Play Store or App Store) and search for bet365. Install the app directly and start playing.

  • Yes, you can watch live streams for certain matches on the bet365 platform. Look for the TV icon which will tell you that the game can be streamed live.

  • Although certain forms of gambling are legal, online sports betting is illegal in Malaysia. But offshore sites don’t fall under this rule which is why playing on bet365 is technically legal.

Ratings
Overall Rating
5/5
  • Trust & Fairness
    5/5
  • Games & Software
    5/5
  • Bonuses & Promotions
    5/5
  • Customer Support
    5/5
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